Activity Centre Standards

Centre Standards

On this page...

Risk Management & Duty of Care
Our Instructors
Centre Approval
Centre Size, Sole Occupancy & Location
Quality Assurance
Our commitment to the environment
Accommodation
Food
Equipment
Transport when here

The Centre is first class and should be commended for all their achievements. The staff are highly experienced, motivated and helpful and health and safety is paramount in everything they do. They always aim to do the best for out students.

Michelle Roberts, Callington Community College

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Risk Management & Duty of Care

Outdoor Adventure has an outstanding 27-year proven track record of the highest standards of helath and safety. We have an effective, up to date Health and Safety management system and in our initial meeting with tutors we set up and agree the shared duty of care responsibilities of 24 hour supervision and clear lines of communication. The advantage of our small Centre is that tutors have quick and easy contact with the Chief Instructor and Managing Director.

All of our activities are run to normal operating procedures with emergency action plans in place. These are reviewed continually. We involve students in the managing of risk, giving them valuable experience and enabling them to take greater responsibility for their own and others safety. We set clear ground rules for behaviour and out of bounds areas at the centre which have to be fully understood and agreed to on the first day. This helps the week run smoothly and allows an adult approach and relationship to develop.

As well as the guidelines of AALA and the National Governing Bodies, we work with the recommendations of The Aspects of Good Practise in Outdoor Education (Ofsted) and The Health and Safety of Pupils on Educational visits (DFEE) publications.

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Outdoor Adventure turned out to be the best choice we could have made. The first-rate feature is its staff. They are highly flexible and adaptable. I cannot praise them enough for being so friendly, enthusiastic and supportive towards myself and the students.

Ian Harris, Southampton Institute

Our Instructors

This is one of our major strengths. The instructors are highly qualified and have a wealth of experience working with young people. They understand the different learning styles of students and adapt their sessions and coaching accordingly to ensure everyone can experience success. They are committed to the outdoor industry and enjoy what they do. Highly motivated with excellent people skills they know how to bring out the best from your students. They quickly gain a rapport and create an environment of mutual trust and respect.

Staff qualifications can be viewed here.

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Centre Approval

Outdoor Adventure fulfils County Council Health and Safety requirements and is licensed by AALA. In addition the centre is approved by the BCU, BSA, RYA and holds the Investor in People award.

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Secure Centre Policy and Child protection

Our staff team are fully vetted, CRB checked and trained in child protection. A duty instructor fully qualified in first aid, remains on-site and on call throughout the night period. We also have other members of live in staff to assist in situations if necessary. The Centre gates and all external doors are locked at the end of the day and all windows have restrictors. Security on external doors is managed by a coded locking system which is changed every week. Teachers have master keys to all the rooms.

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Centre Size, Sole Occupancy and Location

We cater for up to 60 pupils within the Centre and we also have a camping facility on-site which enables us to increase this to 84 for larger groups. Sole occupancy can be arranged for groups which has many advantages to the pupils, teachers and Centre staff. The location of the Centre is spectacular overlooking the Atlantic Ocean and set within an Area of European Conservation and Site of Special Scientific Interest. It has its own 10 acres of grounds and is away from towns or other distractions. However Bude is only 4 miles away. The activity locations are either in close walking distance to the Centre or a short minibus ride away. The furthest location is just a 10 minute drive.

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Quality Assurance

Outdoor Adventure is totally customer focused and operates a quality assurance system that works. We ensure we gain open and honest feedback throughout the week and at the teachers review at the end of your programme.Your ideas and suggestions prove invaluable to us and many of the Centre improvements and innovations to our programmes have come directly from you.

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Comitment to the Environment

Outdoor Adventure is environmentally aware and pro-active. We are a provider together with the John Muir Environmental Award and are on our way to becoming an Eco Centre. We work closely with English Nature, The National Trust, The Heritage Coast, The Forestry Commission and The Marine Conservation Society.
Our team pass on their knowledge of the environment to your pupils and the John Muir philosophy of wild places - Discover Explore, Conserve and Share. We regularly monitor all of our activity locations to ensure our usage is not having any negative environmental impact. By taking this approach we can enjoy these amazing places with our guests without spoiling them for others. For the benefit of everyone, it is essential that everything we do as a company is sustainable.

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Food

All meals are provided. This includes a breakfast of cereal, fruit juice, cooked breakfast, toast and marmalade, tea and coffee. A packed lunch. An evening meal which is home cooked, varied, tasty, healthy and plentiful. We include a BBQ overlooking the ocean each week.

Our catering staff are flexible and cater for vegetarians and special diets. The meals are designed to be enjoyable and suited to the age of the group visiting.

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Accommodation

The accommodation consists of spacious bunk rooms for the students and comfortable single and twin rooms for the teachers. All are bright and clean and many overlook the ocean. Our cleaners are in every day to clean communal areas allowing us to keep on top of the centre’s cleanliness. The lay out of the centre allows us to easily separate male and female students both in sleeping and toilet and shower facilities. Staff rooms are positioned to allow close supervision and easy access to student’s rooms.

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Equipment

We use the latest equipment available and continually renew it. Our equipment maintenance and quarantine system ensure all activity equipment is in first class condition.

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Transport when here

Outdoor Adventure runs a fleet of minibuses and fulfils all the requirements to operate minibuses legally. We have a PSV (Public Service Vehicle operator’s license) and our drivers are PCV (Passenger Carrying Vehicle) qualified. As well as our daily safety checks, our minibuses are inspected by a DOT garage every 10 weeks.

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Outdoor Adventure Centre Standards

Risk Management & Duty of Care